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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerry Bonsey

March 23, 2026

5  out of  5
rating by Gerry Bonsey
"Saved me money on 4 policies!!"
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Carol Shimko

March 16, 2026

5  out of  5
rating by Carol Shimko
"Sam Francis is caring, attentive, follows through with whatever he commits to. His staff, Zoe and Brook are just as nice and conscientious as Sam. We had a fire at our home, total loss, and they were there to help us navigate all of the turns. You couldn't ask for a better Team to work with!"
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christopher Rose

March 16, 2026

5  out of  5
rating by christopher Rose
"great service"
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A Borrero

March 12, 2026

5  out of  5
rating by A Borrero
"The Agent lady that help me was awesome, and she help me save about 60 bucks a month."
We responded:
"Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. Please let us know what we can do for you in the future."
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Sly Chaput

March 11, 2026

5  out of  5
rating by Sly Chaput
"Great service !!"
We responded:
"Hey Sly, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. We look forward to seeing you again soon."
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linda Sternberg

March 10, 2026

5  out of  5
rating by linda Sternberg
"Highly recommend this insurance company,they saved me a lot of money when I bundled home and auto with them .. very helpful and very friendly.."
We responded:
"Hello linda, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future."
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Mark Eldredge

March 5, 2026

5  out of  5
rating by Mark Eldredge
"I would like to say brook was superb .very patient and thorough.i feel she gave me a great experience thks"
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Rob Pontau

February 25, 2026

5  out of  5
rating by Rob Pontau
"Sam is the only insurance agent I know who measures response times in 'kimchi fermentation cycles.' He’s incredibly efficient, but I’m 90% sure he’s more proud of his heritage than his low premiums. If he tries to show you his 'Made in Korea' stamp, just look away and sign the papers. He’s a professional, even if his life goals are questionable."
We responded:
"Hi Rob, we usually charge extra for this kind of entertainment! We are glad that you've finally learned the correct spelling of Korea/Korean instead of referring to his heritage as a solid countertop "Corian" as you've mistakenly done so for many years! "
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KC Conley

February 24, 2026

5  out of  5
rating by KC Conley
"Zoe was great professional and courteous happy I reached out saved 35% moving here from safeco/liberty"
We responded:
"Hi KC, We're delighted to hear about your experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! Hope you visit us again soon!"
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Kirby Touchette

February 17, 2026

5  out of  5
rating by Kirby Touchette
"Brook was very helpful with my 3 daughters with there permit and drivers license made the process easier to deal with Thank you for all your help"
We responded:
"Hello Kirby, Thanks for the kind words! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. It was a pleasure to serve you."
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Blue Dragon

December 19, 2025

4  out of  5
rating by Blue Dragon
"The agent was respectful and professional."
We responded:
"Thank you for your feedback! I'm glad to hear that you found the service respectful and professional. If there's anything more we can do to enhance your experience, feel free to reach out. We're here to help!"
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Katelyn Hills

December 18, 2025

5  out of  5
rating by Katelyn Hills
"Zoe was great, she worked hard and listened to my needs and put together the best policy that works for me. She was informative, knowledged and answered all of my questions."
We responded:
"Hey Katelyn! Zoe really enjoyed helping you find the right policy that fits your needs. It’s great to hear she could answer all your questions and provide clear information. We appreciate you taking the time to share your experience with both your homeowners and auto coverage."
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Terry Lebrun

December 16, 2025

5  out of  5
rating by Terry Lebrun
"The agent I spoke with today was extremely helpful. Zoe assisted me with professionalism and helped me secure coverage that I needed immediately. This was a huge relief for me. I can not express how grateful I am for her help today! Thank you Zoe!"
We responded:
"Thank you for your review, Terry! I'm happy to hear that Zoe was able to assist you with professionalism and help you secure the coverage you needed. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, feel free to reach out!"
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cameron preston

December 12, 2025

5  out of  5
rating by cameron preston
"I don’t recall the lady’s name, Ashley? However she did an excellent job. No nonsense, no fluff, no big sales pitch. She was professional, pleasant to deal with and was clear/concise in what we were discussing and made good use of our time as mine was limited. A breath of fresh air after shopping with other carriers, getting the run around and being made to feel like a commission check loading. 10/10 experience."
We responded:
"Cameron, thank you for sharing your experience! I'm happy to hear that our office provided such a professional and efficient service. It's great to know she made the process smooth and respectful of your time. If you have any more questions or need further assistance, feel free to reach out!"
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Nicholas Daris

December 4, 2025

5  out of  5
rating by Nicholas Daris
"They are Very professional and easy to work with , and they treated me very fare on the insurance price, highly recommend them."
We responded:
"Hey Nicholas! Thanks so much for sharing your experience with us. It’s great to hear that you found everything professional and easy to navigate, and I’m glad the pricing for your homeowners and car coverage worked well for you. We appreciate the recommendation and your support!"
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Garret

November 26, 2025

5  out of  5
rating by Garret
"Zoe was great to work with and answered all my questions. Everyone at this office is so friendly and knowledgeable!"
We responded:
"Thank you for your review, Garret! I'm happy to hear that Zoe was able to assist you effectively and that you found our team friendly and knowledgeable. We always aim to provide the best service possible. Let us know if there's anything else we can do for you!"
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Hunter Jones

October 21, 2025

5  out of  5
rating by Hunter Jones
"Zoey was great to work with over the phone and made sure i knew everything that was going on."
We responded:
"Hunter, thank you for your review! I'm happy to hear that Zoey provided you with excellent service and kept you informed. We’re always here to help with any questions or needs you may have. Thanks for choosing us!"
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Nancy Iadarola

October 20, 2025

5  out of  5
rating by Nancy Iadarola
"Brook is an awesome sales agent i recommend her for all your insurances threw state farm thank u brook"
We responded:
"Thank you, Nancy! We're glad Brook provided excellent service. Your recommendation means a lot. If you need assistance or have questions, feel free to reach out!"
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M3lva M

October 17, 2025

5  out of  5
rating by M3lva M
"Easy to switch and saved me over 100 dollars, friendly service, and the agent seemed knowledgeable"
We responded:
"Thank you! I'm happy to hear that switching was easy and that you saved money with us. It's great to know you found our service friendly and knowledgeable. If you have any more questions or need assistance, feel free to reach out anytime!"
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Paula Landry

October 3, 2025

5  out of  5
rating by Paula Landry
"Brook was so kind and helpful! She got me a great deal bundling my home and auto insurance!"
We responded:
"Thank you, Paula! I'm delighted to hear that Brook was able to assist you with bundling your insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Karin Nickerson

September 17, 2025

5  out of  5
rating by Karin Nickerson
"I had an overall very professional and excellent experience with State farm on Lisbon Street. Their sales rep by the name of Brook was wonderful! She explained everything very thoroughly and any questions I had she made sure to answer. She was quick, efficient and very pleasant to deal with. I would also recommend Sam Francis - State farm Insurance on Lisbon Street to anyone shopping around for insurance. As they gave me better coverage on the two policies I needed, for a price that was unbeatable."
We responded:
"Thank you, Karin, for sharing your experience! I'm happy to hear that Brook provided such thorough and efficient service. It's wonderful to know that you found our coverage options unbeatable. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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ryan callnan

September 16, 2025

5  out of  5
rating by ryan callnan
"Brook made my insurance experience so easy that I almost didn’t believe it was real! She was one of the most pleasant and professional agents I’ve ever dealt with."
We responded:
"Thank you, Ryan! I'm happy to hear that Brook made your insurance experience so seamless and enjoyable. Our team takes pride in providing professional and pleasant service. If you need anything else, feel free to reach out!"
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roland belanger

August 22, 2025

5  out of  5
rating by roland belanger
"Very pleasant and great price highly recommend"
We responded:
"Thank you, Roland! I'm happy you found our service pleasant and the pricing great. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Bridget Wadleigh

August 20, 2025

5  out of  5
rating by Bridget Wadleigh
"Ask for Zoe. Kind, patient, good natured and easy to communicate with. If unavailable, calls back within that day, and is more than willing to help on finding the best match and priced policy for your budget and needs. 10/10 recommend."
We responded:
"Thank you, Bridget! I'm happy to hear about your positive experience with Zoe. Her dedication to providing helpful and timely service is something we truly value. If you ever need further assistance, feel free to reach out anytime!"
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Brianna Fern Lueck

August 18, 2025

5  out of  5
rating by Brianna Fern Lueck
"Fast paced, efficient, friendly 💪"
We responded:
"Brianna, thank you for your fantastic review! I'm happy to know you found our service fast-paced, efficient, and friendly. If there's anything else we can do for you, just let us know!"